Privacy Policy

Privacy Policy

Effective Date: 01/08/2023

At LuxeLane, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

A. Personally Identifiable Information (PII)

You are not required to provide any personally identifiable information (PII) to browse our website. However, you may voluntarily submit information such as your name, email address, shipping address, or phone number when placing an order, signing up for newsletters, or contacting our support team.

We may collect the following types of PII:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party providers)

B. Non-Personally Identifiable Information

We also collect data that does not personally identify you. This may include:

  • Device information

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referring URLs

We collect this information through:

  • Cookies: Small data files stored on your browser to enhance user experience.

  • Pixel Tags & Web Beacons: For tracking engagement with our emails and content.

  • Analytics Tools: Including Google Analytics, to analyze traffic and user behavior for continuous improvement.

2. Use of Collected Data

We use your data to:

  • Process and fulfill orders

  • Communicate with you about your order or customer service requests

  • Send marketing communications (if opted-in)

  • Analyze site performance and user behavior

  • Personalize your shopping experience

  • Ensure website functionality and security

You may opt out of receiving promotional emails at any time by clicking the “Unsubscribe” link in the email or contacting us directly.

3. Disclosure of Information

We do not sell or rent your personally identifiable information.

We may share information with:

  • Trusted third parties that help us operate our website, manage transactions, and deliver services (e.g., payment gateways, shipping partners).

  • Law enforcement or regulatory authorities when required to comply with the law, enforce our site policies, or protect our rights and safety.

  • Analytics or marketing partners in a non-personally identifiable format for advertising and site optimization purposes.

All partners are contractually obligated to handle your data securely and in accordance with this Privacy Policy.

4. Third-Party Links

Our website may contain links to external sites or services. These third-party websites have their own privacy policies. We are not responsible for the content or practices of any linked site and encourage you to review their privacy statements.

5. Klarna and PayPal

When you choose to pay using Klarna or PayPal Installments, your information is also processed according to their privacy policies.

6. Cookies and Tracking

You can manage your cookie preferences through your browser settings. Some features of our site may not function properly without cookies.

To opt out of certain tracking technologies, visit:

7. Children's Privacy

We are in full compliance with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect or store information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.

8. Your Consent

By using our site, you consent to the terms of this Privacy Policy.

9. Changes to Our Policy

We reserve the right to update or modify this Privacy Policy at any time. All changes will be posted on this page with an updated modification date.

Last updated: [Insert Last Update Date]

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, feel free to contact us at:

Email: luxelane.help.uk@gmail.com
Brand Name: LuxeLane